Case study by The Content Lab
Design By Kiltz

Empathy-first website copy to help Sarah’s therapist clients connect with the right people.

Hear it from Christy!

“If we have a client that comes in with a different type of experience, The Content Lab’s got somebody on their team experienced in that field, which gives a better end product for our clients. They’re passionate about what they do – not just in writing words, but they dig into the passion of the clients.”

THE CONTENT CHALLENGE

Christy’s Oregon-based digital agency had outgrown the “one-freelancer” model. Solo writers kept hitting capacity walls, missing deadlines, or flat-out quitting – leaving projects (and revenue) in limbo. Sifting through Upwork hopefuls felt like torture, and Christy had zero time for hand-holding or rewrites. She needed a plug-and-play content squad who could absorb her detailed discovery docs, mirror her client-first culture, and scale without bottlenecks.

THE CONTENT SOLUTION

The Content Lab slipped straight into Design By Kiltz’s project pipeline. Christy drops survey intel in Teamwork; we match the brief with a subject-matter writer, add internal QA, and deliver polished, on-brand copy. Multiple specialists mean no capacity crunch, and our dedicated project manager keeps timelines in check. The result? Smoother workflows, less revisions, and happier clients.

WE HELP DESIGN BY KILTZ WITH

  • Website Copywriting
  • SEO Keyword
  • Research
  • Blog Writing
  • Quarterly Content Strategies
  • Annual Content Strategies
  • Monthly Search Engine Optimization

THE RESULTS

Here is what we helped Design By Kiltz achieve for their clients:

  • AEO & SEO content optimisation for 40+ website pages and blogs
  • Quarterly and annual content strategies created
  • Reached optimal SEO and AEO scores for every piece on SurferSEO

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